We know how much you cherish your car, which is why we can agree a valuation with the insurance company and provide a free certificate for the majority of vehicles over 10 years old (terms and conditions apply).
If you have an agreed value policy, in the unfortunate event of you needing to make a total loss claim, then you will receive the full value of your vehicle as agreed with the insurance company, not just the market value of your car.
If we have requested that you send your photos and/or the vehicle purchase receipt or valuation, you can do this by:
Email to: agreedvalue@norton-ib.co.uk
Include your Client Reference, your full name and postcode
Format: Jpeg, tiff, PDF, bmp
Photo's: please send at least 6 photo's showing each side of the vehicle, interior and engine bay
Please scan and attach your receipts or valuation
When contacting us via email, please allow 2 working days to process your enquiry. For an immediate response, please call the relevant department during office hours: Monday - Friday 9.00am - 5.00pm.
Please send your photo's (at least 6 photo's) and or the vehicle purchase receipt or valuation to:
Agreed Value,
Norton Insurance,
Regency House,
97 - 107 Hagley Road,
Edgbaston,
Birmingham, B16 8LA.


